This Privacy Policy governs the manner in which The Rising Sun collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.risingsunsheffield.co.uk/ website ("Site"). This privacy policy applies to the Site and all products and services offered by The Rising Sun.
We, The Rising Sun, are the data controller in respect of any personal data we collect about you.
We are committed to protecting your personal data and to keeping it safe and confidential.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, purchase items from our online shop, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, postal address, date of birth, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
We also use third party Google analytics which collects information about how visitors use our Digital Applications.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
The Rising Sun may collect and use Users personal information for the following purposes:
- To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To send periodic emails
If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, offers, related product or service information, etc. To do this we store User provided information using the third party Mailchimp. Their Privacy Policy is available here. User details will be held on the legal basis of “Consent”. If at any time the User would like to amend their marketing preferences or unsubscribe from future communications, we include detailed instructions to advise how to do so at the bottom of each email.
We will also use the email address Users provide in the event of notifying users of any security and data breach alerts.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Customer details provided via the Site and required for business purposes and order processing will be transferred to our company database which is held on a secure server and can only be accessed by our members of staff. This information is stored on the legal basis of “Contract”.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
In accordance with the GDPR regulations, Users are able to ask us what information we store and have the right to ask us to update, amend or delete it. Users can also object to the processing of the personal data we have collected, and can withdraw consent in respect of our processing of the data. To do this Users will need to write to us or contact us – all our details are available at the bottom of this policy notice.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties including social networks. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. Users wishing to subscribe to our mailing list to receive marketing updates must actively confirm that they are over 18.
Changes to this privacy policy
The Rising Sun has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
The Rising Sun
http://www.risingsunsheffield.co.uk
The Rising Sun,
471 Fulwood Road
Sheffield
S10 3QA
0114 230 3855
[email protected]